Shipping policy

At Revelia, we work hard to process and ship orders as quickly and reliably as possible.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During periods of high demand, promotions, or holidays, processing may take up to 5 business days. Orders are processed Monday through Friday, excluding weekends and U.S. holidays.

Shipping & Delivery Timeframes

Once your order has been processed and shipped, delivery times vary depending on the shipping destination.

Estimated delivery times:

  • Standard Shipping (U.S.): 8–10 business days after shipment
  • Standard Shipping (International): 10–14 business days after shipment

Please note that delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, customs processing, or peak shipping periods.

Free Shipping

Free U.S. shipping is included on all multi-bottle bundles.

Shipping Notifications & Tracking

Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear after shipment.

Shipping Delays

While we strive to meet our estimated delivery timelines, delays may occasionally occur. Revelia is not responsible for delays caused by shipping carriers, customs, incorrect shipping information provided by the customer, or circumstances beyond our control.

Subscription Orders

Subscription orders follow the same processing and shipping timelines as one-time purchases. Customers may manage, pause, or cancel their subscriptions at any time through their customer portal or by emailing help.revelia@gmail.com.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may require additional processing time and additional shipping charges.

Questions & Support

If you have any questions regarding your order or shipment, please contact our customer support team at help.revelia@gmail.com.